Careers at Certsure
We are currently recruiting for the following roles:
Customer Relations Technician/Engineer
Salary: Up to £34,000
Hours: 35hrs per week
A fantastic opportunity has arisen for a highly-motivated Customer Relations Technician/Engineer who has previous experience handling the technical aspect of consumer complaints, to join a growing team in a Times Top 100 Company.
Experience and knowledge of BS 7671, Building Regulations, Microgeneration standards and other related codes of practice is essential, as the job holder will be responsible for assessing the conformity of installations certified by contractors registered with NICEIC and Elecsa.
The Customer Relations Technican/Engineer is responsible for building robust relationships with consumers, contractors and various other professional bodies and to provide qualified inspection and assessment services for the benefit of the Group.
The role requires a confident communicator who has the ability to instruct and influence both technical and non-technical customers. The ideal candidate will be passionate about customer service and ensure that the NICEIC reputation is maintained and enhanced.
The successful candidate will hold a HNC qualification in electrical engineering or equivalent, have a high level of technical competence over a wide range of electrical installations, with a keen desire to achieve departmental objectives and targets. A good level of knowledge of Microsoft Office and Word are required.
This role is full time hours, based at our Head Office in Dunstable.
More About Us…
Certsure is a leading third party certification company with brands servicing business, industry and government. It operates the NICEIC and ELECSA brands and has been in operation for over 50 years serving over 34,000 enterprises.
In 2014 Certsure (formerly the Ascertiva Group) was named a Times Top 100 Best Company to Work For. The award recognises the high level of employee satisfaction and the efforts of the Group to make our employees experience at work the best it can be.
The Group offers a wide range of benefits including: 25 days Annual Leave, Pension Scheme with Life Assurance, Private Medical Insurance, Childcare Vouchers, Bike Loan Scheme and more!
For more information about our Group, please visit www.certsure.com
We are unable to respond to all applicants due to the high volume of CVs we receive, therefore if you have not heard from us within 10 working days, unfortunately this means you have been unsuccessful on this occasion.
We welcome speculative enquiries, please email your CV to firstname.lastname@example.org