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New regulations for landlords could have gone further

NICEIC and ELECSA believe regular electrical inspections should have been included in new laws for private and social landlords in England.

Under new measures launched by housing minister Brandon Lewis, landlords will be required, by law, to install working smoke and carbon monoxide alarms in their properties. It is expected to be introduced in October this year and the Government estimate these new requirements will result in up to 36 fewer deaths and 1,529 fewer injuries over a 10 year period.

However, Emma Clancy, CEO of Certsure, which operates the NICEIC and ELECSA brands, believes the regulations could have gone further.

“Any measures that could help reduce serious incidents in the home are, of course, welcomed,” commented Emma. “However, I believe the government could have gone further by including regular electrical inspections as part of the new rulings.

“The majority of fires in homes are caused by electricity. A regulation that would require electrical installations to be carried out at least every five years would help reduce this number and drive up standards within the private rented sector.”

In February this year the Scottish government introduced new legislation which will require landlords to carry out electrical safety inspections on privately rented properties at least every five years. It comes into operation from December 1 2015.

The current guidance for landlords and householders is to have an electrical inspection carried out every ten years - although this is not mandatory.

“More than four million people now live in the private rented sector and this number looks set to grow,” added Emma.

“While the majority of landlords are reputable and voluntarily carry out electrical inspections, there are a small minority who do not, needlessly putting lives at risk.

 “A requirement for mandatory electrical inspections would have brought these landlords into line and potentially reduce the number of fires caused by electrical faults.”

Published 31 March 2015

More firms turn to NICEIC and ELECSA for registration as customer service levels soar

More and more electrical contractors are turning to NICEIC and ELECSA for registration to help build their business.

In excess of 18000 firms are now registered as an Approved Contractor with NICEIC - the first time in the organisations’ 59 year history that the roll has topped this number. 

Certsure, which operates the NICEIC and ELECSA brands, now maintains a total roll of more than 33 000 registered contractors (including Part P registered domestic installers). 

“The two brands have been proven to win businesses more work and it would seem more and more firms are now turning to NICEIC and ELECSA to help build their business,” commented Certsure CEO Emma Clancy. 

“NICEIC and ELECSA contractors carry out more commercial and domestic work than any other scheme operator with up to 95% of all Part P work across England and Wales now carried out by a contractor with either badge.”

Additionally, NICEIC and ELECSA registered contractors now rate the service provided by Certsure at an impressive 8.4 out of 10. Just under 95 % also rate the technical advice received as excellent 

The results are part of Certsure’s commitment to improve services following the launch of its customer charter.

“When we formed Certsure we promised to build a new brand which meant all our customers received the best possible service, every time,” added Emma.

“We implemented a series of changes and promised to report back the results. I am delighted with the feedback. The first set of results show that we have changed the way we operate. Our customers recognise this through the services we deliver.

“However, this is just the start. We will continue to build on this and ensure Certsure is the number one choice in the industry for certification.”

Since launching Certsure, contractors with both NICEIC and ELECSA have been able to benefit from a range of new initiatives including online certification, improved technical helpline, access to a range of events and seminars and greater training opportunities.

Certsure Charter Results

  • Certsure customers score the organisation 8.4 out of 10 when asked about their experience
  • 94.4% rate the technical advice as excellent
  • There has been a 50% reduction in the average time from application to registration
  • 96% of all calls were answered in a timely manner
  • Customer complaints were down 50 % in one year
  • Certsure received 133 written customer  compliments in the last year
Published 31 March 2015

Two firms sentenced for misuse of NICEIC logo

Two company officials were ordered to pay more than £30,000 for a number of offences relating to mis-selling the Green Deal scheme, failure to provide the appropriate cancellation rights and mis-use of the NICEIC logo.

Abdul Muhith and David N Clarke of Becoming Green (UK) Ltd were sentenced on January 16 this year at Cardiff Crown Court in relation to their guilty pleas under the Consumer Protection from Unfair Trading Regulations 2008 Act.

Company director Muhith, pleaded guilty to six offences related to misleading consumers. Homeowners were led to believe they could get home improvements under the Green Deal scheme for a one-off payment of £299 without being told it was a loan agreement subject to interest.

He was sentenced to pay £2,500 per offence (totalling £15,000) and ordered to pay a £2,500 contribution towards prosecution costs along with a further £1,794 in compensation to the victims in the case. A victim surcharge of £15 was also ordered.

Clarke, Head of Operations at Becoming Green (UK) Ltd, pleaded guilty to three offences under the regulations, including mis-use of the NICEIC logo. He was sentenced to a fine of £2,500 per offence (totalling £7,500) and ordered to pay a £2,500 contribution towards prosecution costs and £598 compensation to the victims in the case. A victim surcharge of £15 was also ordered.

The case against the two men was brought by Scambusters; the regional Trading Standards team for Wales with assistance from NICEIC.

In a separate case, a contractor in the North East was also sentenced for unauthorised use of the NICEIC approved contractor logo and two other logos.

Martin Coverdale, who traded as Coverdale & Sons Plumbing & Heating, was sentenced to a community order totalling more than 180 hours at Middlesbrough Crown Court on January 26.

The sentence was in relation to nine separate misuse counts under the Consumer Protection from Unfair Trading Regulations Act. 

 “These latest prosecutions show how seriously we take misuse of our logo,” commented NICEIC CEO Emma Clancy.

“It also sends out the message that anyone thinking about misusing our logo will be caught and dealt with appropriately by the courts.

“The NICEIC name is associated with quality and we will work with the appropriate authorities to protect those contractors who are legitimately registered with us and have the quality of their work assessed on a regular basis.”

Contractors caught falsely claiming to be members will be named and shamed on the NICEIC website and their details passed to Trading Standards.

Anyone who is suspicious of a contractor falsely claiming to be NICEIC registered should check the NICEIC website at www.niceic.com which contains a full list of all those contractors registered with NICEIC. 

Published 11 February 2015

Double awards success for NICEIC ELECSA Live

NICEIC and ELECSA Live – the technical conference and exhibition for electrical contractors – has won two major industry awards.

‘Live’ picked up the prestigious Conference of the Year Award (UK) at the Eventia Awards before winning another gong at the Construction Marketing Awards in the Best use of Events and Live Marketing category.

Now in its fourth year NICEIC and ELECSA Live has become the leading event in the electrical contracting industry 

This year’s event at Epsom Downs racecourse welcomed 27% more delegates than 2013 and a record number of exhibitors.

The event provides electrical contractors with high quality, useful content that helps them to develop their businesses and their technical knowledge.

Speakers at the event in 2014 included: George Clarke of Channel 4’s The Restoration Man and Amazing Spaces; sustainable architectural designer Charlie Luxton of Channel 4’s Building the Dream; and NICEIC’s very own Tony Cable and Darren Staniforth.

Mark Smith, Head of Marketing and Communications for NICEIC and ELECSA said: “It is a great achievement to be recognised by separate, independent panels made up of UK event management and live marketing experts.”

The event was recognised for the attention to detail of its ‘customer journey’, in which dozens of ‘Tiny Noticeable Things’ were built into the programme to stimulate the five senses of exhibitors and delegates.

In addition to the awards Live also received commendations in the UK Event Awards in the Conference of the Year and Small Event of the Year categories.

NICEIC ELECSA Live South 2015 takes place at Epsom Racecourse on May 14.

Book now at www.niceic-elecsalive.com

Published 05 December 2014
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