TIMELINE

1ST FEBRUARY 2021

Announcement made to customers and stakeholders

1ST FEBRUARY - 26TH APRIL 2021

  • Engagement with ELECSA Customer Services
  • Answer queries from all customer
  • Contact ELECSA customers who are due visits during this time.
  • Accept expressions of interest from those wanting to move early
  • Start the transfer process for those who have completed the online form.

Engagement with ELECSA customers
  • Engage with customers who are due their assessment, answering any questions
  • Answer any questions from customers.

1ST NOVEMBER 2022

All customers transferred to NICEIC