What is the Platinum Promise?
Put simply, our Platinum Promise is a guarantee. If an NICEIC & ELECSA registered contractor carries out work that falls within their scope of certification but turns out to be non-compliant – and they then stop trading – then we will step in.
At no extra cost to you, we will employ another contractor to rectify the non-compliant work. Subject to the Platinum Promise Conditions & Exclusions.
Learn more about the Platinum Promise.