Quality Control Programmes (domestic)
As an independent third party supplier we provide fully managed domestic gas quality control programmes for our clients.
Our process includes an appointment making facility with tenant free phone numbers to aid access.
Our quality control reports provide detailed analysis on the performance of either contractors or an in-house team. All reports contain continual business KPI statistics, continual engineer KPI statistics and national benchmark analysis so as comparisons can be drawn against other providers to the industry.
An important element for the quality control process is that of frequent contract progress meetings, we will attend and give constructive feedback to all parties.
The quality control programme is normally built on a percentage number of properties, typically around 3% to 5%.
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