TIMELINE

1ST FEBRUARY 2021

Announcement made to customers and stakeholders

1ST FEBRUARY - 26TH APRIL 2021

Engagement with ELECSA Customer Services
Answer queries from all customer
Contact ELECSA customers who are due visits during this time.
Accept expressions of interest from those wanting to move early
Start the transfer process for those who have completed the online form .

Engagement with ELECSA customers

Engage with customers who are due their assessment, answering any questions
Answer any questions from customers.

31ST MAY 2022

All customers transferred to NICEIC