TIMELINE
1ST FEBRUARY 2021
Announcement made to customers and stakeholders
1ST FEBRUARY - 26TH APRIL 2021
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Engagement with ELECSA Customer Services
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Answer queries from all customer
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Contact ELECSA customers who are due visits during this time.
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Accept expressions of interest from those wanting to move early
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Start the transfer process for those who have completed the online form.
Engagement with ELECSA customers
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Engage with customers who are due their assessment, answering any questions
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Answer any questions from customers.
1ST NOVEMBER 2022
All customers transferred to NICEIC