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Our Platinum Promise is a demonstration of our commitment to ensuring that installation work is safe and compliant with the regulations. It will protect you should installation work undertaken by an NICEIC registered contractor not meet the required building regulations or installation standards. As part of our Platinum Promise we will support you through our resolution process to make sure the installation is put right. This includes taking the necessary steps to put the work right in the event that the original contractor is no longer able to. Learn more about the Platinum Promise.